The conditions that apply when using spinbit in New Zealand

Using spinbit means accepting these terms

By accessing spinbit, creating an account, using any part of the website, or participating in a service made available through it, you agree to be bound by these Terms & Conditions together with any related rules, policies, promotional conditions, and product-specific requirements that apply to your activity.

These Terms apply to account registration, account use, gaming and wagering activity, payment handling, withdrawals, communications connected with the service, and any other interaction linked to spinbit. If you do not agree to these Terms, you must not use the website or continue with registration.

Where separate conditions apply to a particular feature, product, payment method, or offer, those conditions will form part of the agreement between you and spinbit and will apply alongside these Terms to the extent relevant.

Who may register and continue using spinbit

spinbit is intended only for individuals who are legally entitled to use the relevant services. You must meet the minimum age requirement that applies in your jurisdiction and must not access or use the website from a location where the service is restricted or prohibited.

When you register, you confirm that the information you provide is accurate, complete, current, and submitted on your own behalf. You must not create an account for another person, share your account with another individual, or use the website in a way that conceals the true account holder.

We may refuse registration, limit access, or take further action where eligibility requirements are not met, where territorial restrictions apply, or where the account appears to have been created or used in breach of these Terms.

Your responsibilities within a spinbit account

You are responsible for maintaining the confidentiality of your login details and for activity carried out through your account, except where unauthorised use results from matters within our reasonable control. You must take reasonable steps to protect your password, devices, and account credentials.

spinbit may permit only one account per person unless we expressly agree otherwise. Duplicate accounts, multiple registrations, account sharing, or attempts to avoid restrictions through altered details may lead to investigation, suspension, or closure. Where misuse is identified, related balances, transactions, promotional entries, or winnings may also be reviewed or affected.

You must keep account information updated where relevant. If your personal, contact, or payment-related details change, they should be amended through the available account area or through the appropriate support route.

Verification and compliance checks at spinbit

spinbit may require verification at registration, during account use, before certain withdrawals, or whenever a further review is considered necessary. These checks may relate to identity, age, address, payment method ownership, transaction history, account consistency, or compliance-related concerns.

Where documents or supporting information are requested, you must provide material that is accurate and reasonably sufficient for the review being carried out. The nature of the request may depend on the services used, the type of activity involved, and the obligations that apply at that time.

Until verification is completed, some account functions may be limited, delayed, or suspended. If information appears inconsistent, unreliable, incomplete, or misleading, spinbit may restrict the account, refuse a transaction, delay processing, or close the account where reasonably necessary.

Deposits, withdrawals, and transaction handling through spinbit

Any payment activity carried out through spinbit must use a method that you are authorised to use and that is accepted on the website at the relevant time. You must not use payment instruments unlawfully, submit false payment details, or fund your account through prohibited means.

Withdrawals and other outgoing transactions are subject to account status, verification, internal review, and transaction controls linked to security and compliance. Specific limits may vary, and processing times may depend on method and verification status. Where irregularities, unresolved checks, or account concerns arise, spinbit may delay, refuse, reverse, or further review a transaction.

We reserve the right to correct processing mistakes, reverse erroneous credits, offset sums properly owed to spinbit, and apply reasonable transaction limits where this is connected with account activity, misuse concerns, technical issues, or compliance review.

How spinbit treats wagers, records, and technical issues

All gaming, betting, and related activity through spinbit are subject to the rules that apply to the relevant product, game, or event. A wager, selection, or game action is not treated as accepted simply because it has been submitted from your device. Acceptance depends on confirmation recorded by spinbit systems.

If a game, market, pricing feed, settlement process, or related service is affected by malfunction, interruption, obvious error, delayed data, or another technical issue, spinbit may suspend, void, cancel, correct, or resettle the affected activity where reasonably necessary. This may include adjustment of balances or reversal of credits linked to the issue.

Unless applicable law requires otherwise, spinbit records, including server-side records and internal transaction data, will be the primary source used to determine stakes, results, settlements, balances, and account activity in the event of a dispute.

Promotional conditions and offer-specific rules within spinbit

spinbit may make promotions, bonuses, rewards, or other account-related offers available from time to time. Any such activity is subject to these Terms together with the particular rules attached to the relevant offer.

Eligibility may depend on territory, account history, verification status, payment method, product type, prior participation, or other conditions connected with the promotion. Particular conditions may apply to certain products or offers, and those conditions must be met in full for participation to remain valid.

If an offer is used in breach of its rules, or where abuse, duplicate participation, manipulation, or technical error is identified, spinbit may cancel the offer, remove associated value, adjust related winnings where justified, or take further action under these Terms.

Conduct that spinbit does not permit

You must not use spinbit in a way that is unlawful, deceptive, abusive, disruptive, or unfair to the service or to other users. Prohibited conduct includes fraud, attempted fraud, collusion, bonus abuse, use of false or misleading information, account sharing, misuse of payment methods, chargeback abuse, use of another person’s identity, and any attempt to undermine normal account controls.

You must also not exploit technical weaknesses, use scripts, bots, unauthorised automation, or other tools that interfere with gameplay, account handling, promotional conditions, or transaction processing. Any attempt to interfere with the website, compromise security, or obtain unauthorised access to systems or data is prohibited.

If spinbit identifies such conduct, we may investigate the activity, suspend or close the account, void related transactions, withhold payments where justified, report concerns where required, or take other reasonable steps to protect the service.

Restriction, suspension, and closure of a spinbit account

spinbit may restrict, suspend, or close an account where this is necessary for verification, compliance, payment review, security, safer gambling measures, suspected breach of these Terms, inactivity handling, or other reasons reasonably connected with lawful and proper operation of the service.

Some restrictions may be temporary while checks are completed. Others may be immediate where the issue is serious, repeated, or incompatible with continued use of spinbit. If an account is restricted or closed, related access, balances, withdrawals, and promotional participation may also be affected depending on the circumstances.

You may also request account closure, subject to any outstanding verification requirements, unresolved transactions, or ongoing reviews that reasonably need to be completed first. Certain records may still be retained after closure where this is required by applicable law or necessary for security, dispute handling, compliance, or legitimate operational purposes.

Responsible gambling controls linked to spinbit services

spinbit may provide account settings, restrictions, cooling-off measures, or other tools intended to support more controlled use of gambling services. Availability may vary depending on the service, account type, and location involved.

If a responsible gambling restriction, exclusion, or related control has been requested or applied, you must not attempt to avoid it through another account, altered details, or access through a third party. Such conduct may result in further restrictions or permanent closure.

We may also take protective action where account behaviour raises concerns connected with safer gambling, vulnerability, or loss of control, subject to the information reasonably available and the obligations that apply to the service.

Complaints, intellectual property, and legal responsibility

If you wish to raise a complaint about account handling, payment activity, settlement, restrictions, or another matter connected with spinbit, you should use the relevant contact route made available through the service and provide enough detail for the issue to be reviewed properly. We may request further information where reasonably necessary.

In reviewing a dispute, spinbit may examine account history, technical records, communications, payment logs, gameplay records, and related materials. Complaints should be raised within a reasonable time after the issue becomes known, since delay may affect the availability or reliability of relevant records.

All rights in the spinbit website, branding, software, text, graphics, interfaces, and related materials remain owned by spinbit or its licensors unless stated otherwise. You may use the website only for lawful personal use connected with the intended service. You must not reproduce, copy, modify, distribute, scrape, republish, reverse engineer, or commercially exploit any part of the service except where applicable law permits or prior written authorisation has been obtained.

Subject to applicable law, spinbit will not be liable for losses that are indirect, consequential, unforeseeable, or caused by your own breach of these Terms, misuse of the service, or failure to protect your account credentials. Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is not permitted by law.

Changes to spinbit terms and the way they are interpreted

We may amend these Terms where reasonably necessary to reflect legal, regulatory, technical, operational, or commercial developments. The version in force at the time of your use of spinbit will apply unless a different approach is required by applicable law.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted. A delay or failure by spinbit to enforce a provision does not amount to a waiver of that provision.

Questions relating to interpretation, severability, transfer, enforceability, or the broader legal framework connected with these Terms will be assessed subject to applicable law and the contractual structure governing the relevant service